dori toto Privacy Policy

This page describes what we collect when you use dori toto and how we keep that data protected. We operate an online gaming platform offering live-dealer tables, sportsbook markets, slot games, and esports coverage. Our service is available only where local law permits.

We collect personal information to verify your identity, process deposits and withdrawals, and comply with applicable regulations. Your data is stored on secure servers and shared only with third-party processors who help us deliver our service. We do not sell your information to marketers or data brokers.

This policy applies to all dori toto account holders and visitors to our platform. If you have questions about how we handle your data, contact our support team through the channels listed at the end of this page.

What We Collect on dori toto

We collect information in three categories: account data, transaction data, and behavioural data. Account data includes your email address, full name, date of birth, phone number, and identity document (passport, national ID, or driver's licence). We require this information to verify your identity and comply with know-your-customer (KYC) regulations.

Transaction data covers all deposits, withdrawals, and bets placed on dori toto. We record the payment method you use—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet—along with the amount, timestamp, and outcome. This data helps us detect fraud, process refunds, and maintain accurate account balances.

Behavioural data includes your login history, pages visited, games played, and time spent on dori toto. We collect this through cookies and server logs to understand how you use our platform and to improve our service. We do not use this data to profile you for marketing purposes outside our platform.

How We Use Your Data on dori toto

We use your account data to verify your identity, prevent fraud, and comply with anti-money-laundering (AML) and counter-terrorism financing (CTF) regulations. We may share your name, date of birth, and identity document with third-party compliance processors who check your information against regulatory databases. These processors operate under strict confidentiality agreements.

We use transaction data to process your deposits and withdrawals, calculate your account balance, and settle your bets. If you deposit via mobile banking in Jakarta or local payment in Surabaya, we record that transaction to ensure your withdrawal returns to the same method. We retain transaction records for seven years to comply with financial regulations.

We use behavioural data to improve dori toto's user experience, identify technical issues, and detect suspicious activity. We do not use your data to send unsolicited marketing emails or to sell your information to third parties. If you opt in to our newsletter, we send updates about new games, payment methods, or platform maintenance only.

Key takeaways

  • We collect email, name, date of birth, phone, and identity documents for KYC verification
  • We record all deposits, withdrawals, and bets to maintain accurate accounts and detect fraud
  • We share your data only with compliance processors and payment providers under confidentiality agreements
  • We do not sell your information to marketers or data brokers
  • We retain transaction records for seven years to comply with financial regulations

Third-Party Processors and Data Sharing

We share your data with payment processors to handle deposits and withdrawals. When you fund your dori toto account via online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, those wallet providers receive your transaction details. When you use mobile banking, local payment, online payment, or e-wallet bank transfer, your bank receives the payment instruction. These processors are bound by their own privacy policies and data-protection laws.

We share your identity information with compliance vendors who verify your name and date of birth against regulatory watchlists. These vendors operate in multiple jurisdictions and may store your data on servers outside Indonesia. We ensure they meet international data-protection standards before we engage them.

We may disclose your data to law enforcement or regulatory authorities if required by court order or applicable law. We do not voluntarily share your information with government agencies unless compelled by legal process. If we receive a data request, we notify you unless the law prohibits us from doing so.

Cookies and Tracking on dori toto

We use cookies to remember your login session, store your language preference, and track your activity on dori toto. Cookies are small text files stored on your device. We use session cookies (which expire when you close your browser) and persistent cookies (which remain for up to one year).

We use analytics cookies to measure how many users visit dori toto, which pages they view, and how long they stay. This helps us identify technical problems and improve our platform. We do not use analytics data to identify you personally or to build marketing profiles.

You can disable cookies in your browser settings, but doing so may prevent dori toto from functioning correctly. You may not be able to log in, place bets, or withdraw funds if cookies are disabled.

Your Rights and Data Access on dori toto

You have the right to request a copy of the personal data we hold about you on dori toto. You can ask us to correct inaccurate information, such as your phone number or address. You can also request that we delete your data, subject to legal and regulatory requirements.

If you request deletion, we will remove your account and personal information from our active systems. However, we may retain transaction records for seven years to comply with financial regulations. We cannot delete data that is subject to legal holds or ongoing investigations.

To exercise these rights, contact our support team using the details at the end of this page. We will respond to your request within 30 days. If your request is complex or requires verification, we may need additional time.

Note: We do not process data-deletion requests during account disputes or pending withdrawals. If you have an open withdrawal request, we will complete it before deleting your account.

Data Security and Encryption

We protect your data using industry-standard encryption and secure server infrastructure. All communication between your device and dori toto is encrypted using TLS (Transport Layer Security). Your password is hashed and salted, so we cannot read it even if our servers are compromised.

We store your identity documents and payment information on encrypted servers with restricted access. Only authorised staff members can view your data, and they are bound by confidentiality agreements. We conduct regular security audits and penetration tests to identify vulnerabilities.

Despite our security measures, no system is completely secure. If we discover a data breach affecting dori toto, we will notify affected users and relevant authorities as required by law. We maintain cyber-liability insurance to cover costs associated with data incidents.

Contact and Policy Updates

If you have questions about this privacy policy or how we handle your data on dori toto, contact our support team. We offer support in English and regional languages. Response times vary depending on the complexity of your inquiry, but we aim to reply within two business days.

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on dori toto. Your continued use of our platform after an update constitutes acceptance of the revised policy.

This policy was last updated in 2024. For the most current version, visit this page on dori toto. If you have concerns about how we handle your data, you may also contact your local data-protection authority or submit a complaint through the channels listed in our Legal notice page.

dori toto compliance team
Data protection and privacy officer

This policy reflects dori toto's commitment to protecting your personal information and complying with applicable data-protection laws. If you have specific questions about your data or our practices, our support team is available to assist.